Maximize your billable hours. Improve client satisfaction.

Maximize the hours you can bill in your local service business and improve your client satisfaction.

Our automation and optimization services free you from admin tasks, giving you more time to serve your clients and grow your business.

Reach Out

Unlock more billable hours and enhance client satisfaction

Imagine a workday where admin tasks don’t slow you down. Our optimization and automation services ensure you can dedicate more time to billable work and enhance client relationships.

Increase revenue

By automating and optimizing your administrative processes, you can reclaim hours each week that can be redirected towards billable work. This directly translates into increased revenue. Our clients have seen up to a 30% increase in their billable hours within the first month of working with us.

Enhance client satisfaction

When you spend less time on admin tasks, you have more time to focus on providing excellent service to your clients. This means quicker response times, more attention to detail, and a higher level of customer satisfaction. Happy clients are more likely to refer your services to others, driving further business growth.

Reduce stress

Streamlined processes mean less frustration and more focus on your core business. You can say goodbye to the constant stress of juggling admin tasks and focus on what you do best—serving your clients. This leads to a more enjoyable and productive work environment.

The challenges you face

Time-consuming admin work reduces billable hours

Administrative tasks such as scheduling, invoicing, and data entry can eat up a significant portion of your workday. This not only reduces the time you can spend on billable work but also limits your business’s growth potential.

Many service providers spend up to 25% of their time on administrative tasks, which could otherwise be spent on serving more clients and generating additional revenue.

time consuming work reduces billable hours

Inefficient processes lead to frustration and stress

Manual and outdated processes can lead to errors, missed deadlines, and a chaotic work environment.

This can cause significant stress and frustration for both you and your employees, affecting overall productivity and job satisfaction. Not to mention dissatisfied clients!

A roofing company client struggled with tracking job progress and materials, leading to delays and increased costs. By automating their project management, they were able to improve efficiency and reduce errors.

Lack of streamlined operations affects client satisfaction

When your operations are not streamlined, it can lead to delays, miscommunication, and poor service delivery.

This not only frustrates your clients but also damages your reputation and reduces repeat business.

An HVAC company experienced frequent miscommunications with clients about service schedules. After implementing automated scheduling and reminders, client satisfaction scores improved by 20%.

HOW WE HELP

Whether you're looking to kick start your first automation or integration project, or need support on an existing one. We've got your covered.

Assesment

We conduct a thorough analysis of the current processes in your service business. Based on that assessment, we'll give you advise on how to improve your operations.

Process optimization & automation

We implement process improvements and introduce automation to your processes to handle repetitive tasks. Freeing you up to do more meaningful (& billable) work for your business.

Support

We provide ongoing support to your service business to ensure continued efficiency and time savings.

WHY CHOOSE US?

FEEDBACK

I keep coming back to work with Thomas because he is so good at what he does! Highly recommend his services to anyone looking for a Make Pro.

Kevin

COO

First time working with Thomas but it will certainly not be the last. He is one of the best I have come across. I will certainly be using it in future projects and could not recommend him highly enough.